Service Solutions Print

Biorem is a clean technology company that designs, supplies and distributes a comprehensive line of high-efficiency air emissions control systems used to eliminate odors, volatile organic compounds (VOCs), and hazardous air pollutants (HAPs).
Biorem is committed to providing industry leading service and as a part of our commitment, we are offering three levels of service to suit your needs. We provide a qualified Biorem Field Service Representative (FSR), proactive maintenance with efficient resource utilization and troubleshooting methodologies in all levels of service.

In order to ensure continuous and consistent odor removal, Biorem is pleased to offer the following three levels of service: 

Levels of Service  Services Provided
 Level 1

On-Site Assessment

A component, application or critical feature is down

- On-site visit from a qualified Biorem Field Service
  Representative
- Level 1 service is provided on an hourly basis
- A brief report outlining our findings and recommendations

 Level 2

 Full Day Inspection

- Complete inspection of the odor control system and
  relative equipment*
- On-site training
- Media analysis
- A comprehensive report with recommendations on how your
  facility can be further optimized
- Review of process parameters including media temperature and
  pressure drop, relative humidity, airflow rate, humidification and
  irrigation flow rates
- Analysis of operating logs for significant trends at each stage
  of the treatment process
- The following equipment will be cleaned, adjusted, inspected
  and accurately verified where required:

            - Irrigation nozzles in humidification chamber and biofilter
            - Fan belts
            - Transmitters, switches and gauges
            - Pitot tubes

 Level 3

Preventative Plan (1-3 years)

This plan will help with the yearly overall operating performance of your biofilter.

- All services performed in level 2 on a semiannual basis
- H2S data logging
- Removal efficiencies 
















































* irrigation nozzle, fan belts, transmitters, switches, gauges and pitot tubes

Note: Continuous biofilter maintenance outlined in the Operations and Maintenance manual is required above and beyond the proposed service visits to ensure continuous and consistent operation of the biofilter. Some of the activities described will require assistance from plant personnel due to safety and other logistical requirements.  In order for a Biorem Field Service Representative to perform an operational review of the plant, the biofilter may need to be shut down for an extended period of time.

For pricing and to arrange these services, contact our Customer Service Representative 1-800-353-2087 Ext # 223

If urgent please e-mail us at
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